Support and Help Channels
A 60–minutes Ticket Answer Guarantee
Each ticket you send to our customer assistance Department will be attended to within approximately 60 minutes. All standard inquiries are going to be addressed right away. Nonetheless, if the support inquiry you have sent requires assistance from a capable technician, we are going to forward the ticket to him and will inform you about the postponement.
Expert Technical Assistance Service
We will offer you 24x7 customer support through a lightning fast ticketing system incorporated into your Control Panel. You can easily email us all the time about any of the apps that come installed in advance on your virtual server, which include the selected OS, the server administration panel and our in–house produced Online Control Panel.
A Descriptive Help Zone
In the Online Control Panel that is offered cost–free with the virtual server, you can discover an information–rich Help section, which includes everything you should be aware of when working with your web pages and software. We have introduced a range of how to articles and reviews and video tutorials that illustrate the common website managing tasks in an easy to comprehend form.