1 hour ticket response
We are devoted to providing a fast and accurate solution to each client support ticket sent by a customer. Our skillful support staff representatives will review your issue and will think of the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average ticket response time has proved to be twenty minutes.
A Top–Quality Technical Support Service
Each member of our customer care team has lots of years of experience in the cloud website hosting business and most of them have been with us for at least five years. They all are eager to answer all your queries in the most proficient manner possible.
An Easy–to–Browse Help Center Section
To help you get a quick suggestion on how you can use a specific feature, we have integrated a very intuitive Help Center section in your Online Control Panel. You can browse through an immense selection of web hosting account administration articles and website management articles, refer to our F.A.Q. repository or check out our educational video tutorials.