Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction guarantee with all our cloud website hosting packages, meaning each help request you send will undoubtedly be answered to in only sixty minutes maximum. Our support crew members are educated to rapidly correct any issue and to supply you with well–timed information on any problem that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time required. Our staff of professionals will undoubtedly be online for you 24x7x365 to respond to all your doubts and to correct any situation you will likely have. You will be able to open a tech support ticket from the Draze Hosting Online Control Panel or drop an e–mail message whenever. Also, on working days, you’ll be able to phone us or use the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Draze Hosting’s Control Panel supplies a substantial knowledge base that’s incorporated into all sections. In each section, you will find a Help press button that will load for you a group of step–by–step online classes on how to take advantage of a particular element or conduct a certain action. Moreover, we have crafted training clips so you can get a better idea of the Control Panel’s interface.