A 99.9% Server Uptime
Our cloud website hosting platform is based on a secure, top–quality hardware architecture and a heavily customized version of Linux. That’s why, regardless of what your site is, or how many visitors you have, or even in case there is a DoS assault, our physical machines will stay up and your web sites will stay online.
All our cloud website hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you want to offer a first–rate web hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve built our own custom network in an effort to ensure the fastest possible connection speed with the rest of the world.
And because of this, no matter which datacenters you select: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to lower all possible risks with our cloud hosting packages and regardless of the fact that our company provides excellent technical support, there are instances when the client simply isn’t pleased with what we are offering. Or he needs to move to a more powerful hosting solution, such as a VPS server or even a dedicated server.
For this reason, our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not happy, you will receive a reimbursement.
24/7 Technical Support
In the event that you have a web hosting company, your technical engineers are extremely important. This is the reason why we have carefully hand–picked a highly competent group of technical support engineers, each with many years of experience behind his back. Thanks to them, we offer 24x7 support with each of our web hosting services.
And not just that, our company offers a 1–hour response time guarantee. All technical support questions are answered in less than an hour and our average ticket response time is below twenty minutes!