Live Chat Support in Cloud Website Hosting
As we consider the fact that many issues are often resolved if you talk to a live person, we provide a live chat service for all of our potential and existing clients. The chat is online every day and our customer care agents will assist you with a number of questions and problems. In case you aren't our customer yet, you'll be able to find out more about our cloud website hosting packages and the web hosting environment in general to make sure that your web sites will operate properly on our servers. In case you already have an account and you've got some questions or you experience any problems with some of our solutions, you'll be able to join us on our live chat and we can provide the necessary details or help you troubleshoot the issue. You will have to open a support ticket for some problems that require longer time or the expertise of a sysadmin, but for a variety of basic problems you'll receive help on the spot.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we supply with all of our semi-dedicated servers, you can find the the right answers for any questions you have or have a lot of issues resolved very quickly. The chat service is available every day, therefore you can speak with an agent even on holidays and weekends. If you're not sure which package is better for your web sites or if our leading-edge cloud hosting platform matches some system requirements, you may join the live chat before you purchase anything. In case you are a current customer, you can obtain more details about billing issues, account settings as well as various common tech issues you may encounter, for instance if you are unable to install an email account in a client on your personal computer. The live chat will save you considerable time no matter where you are or when you contact us.