In spite of the fact that the hosting service offered by the different companies is de facto the same, every provider has a customized platform with its own modifications and ways to complete given things. In this case, an information-rich knowledge base will be quite useful both for persons with zero experience and for technically competent users who will eventually learn how certain tasks are executed, but will waste precious time in the meantime. The aim of such a knowledge base is to help make the hosting service fast and easy to use, sparing users loads of time and efforts. The consequence is more satisfied customers, as they can swiftly find the information they are seeking, and substantially less work for the help desk staff, because usually the majority of the questions and difficulties that customers have got are already outlined in the knowledge base. Provided that the articles themselves are written well and cover more topics, you will be able to learn more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

All cloud website hosting that we are offering include an in-depth knowledge base where you can find all you should know with regard to your hosting account. Whether you intend to set up a brand-new MySQL database, to redirect a domain using an .htaccess config file or to create an email account on your personal computer or smart phone, you can simply read our help articles and all the information that you need will be there. When you open a particular section of your Hepsia hosting Control Panel, you’ll see articles that are associated with the functions that you can access through it. In case you’d like to see the whole article archive and get informed about all the features that Hepsia is offering, or only to read general info about the web hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our utmost to cover any issue that you may bump into, but in case you do not find the information that you are seeking, you can always contact us, as our tech support staff members are at your service day and night.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with extensive technical documentation where you will see information on all the functions that our in-house built Hepsia hosting Control Panel comes with, in addition to solutions to various questions and challenges that you may experience. All configuration manuals include elaborate descriptions, so you will not need to worry about skipping something if you need to export a MySQL database, for instance. The troubleshooting articles encompass a variety of different possible causes of given problems and the solution for each and every one of them, so in case you’re unable to send emails even though you have the correct settings, for example, you can quickly discover what the reason for this may be and fix the problem with a couple of clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find related articles in every single section. In case you wish to check out all help articles, you can use the Help menu, which is located in the top right-hand side of the page.